Responsive Service and Technical Support
We have been told by our customers and our prospective customers that we are the most responsive provider in the project management software market. We pride ourselves on our responsive team, not only on the sales side, but also on the support and service side.
"It is extremely satisfying to work with Project Insight's business professionals that deliver top quality customer service! Thank you so much for your dedication and help on this issue. You should be commended for your prompt responses and great service!"
- Interactive agency
"You have been fantastically helpful in the few interactions we’ve had, in fact, some of the best vendor customer service I've ever experienced. I'm excited to work with you."
- Ad agency
Dedicated Account Contact
When you work with us, you are assigned a dedicated account manager who can answer your questions and coordinate help with the right resource inside our organization. Our people make us great! We have a solid team that is dedicated to your success.
"I really want to let you know that I love your company's account management and great communication skills! I wish all my vendors could do this!"
- Domain name registration company
"I have never ever had better support than I had from Project Insight. Everybody there is just incredible! Somebody has established a culture of priority support."
We offer effective communication not only on the account management side, but also on the installation and technical support side.
"I wanted to let you know that one of the major differences between Project Insight and your competitors was the great job our Project Insight specialist working through the selection process….her availability, patience and follow-up were instrumental in our final decision."
- Insurance company
Over 150 Hours of Training
We are committed to the project management community and to that end we offer over 150 hours of product and project management training courses, both live and recorded in our Community. Our customers may watch any video training they choose at any time. Or they may attend our live webinar sessions. Of course, onsite and one on one training is available too.
"I figured it out after watching those great videos. We're all good now and everyone here really loves Project Insight."
- Marketing Company