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PI DevOps - System Status

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We are planning routine maintenance to apply a new build on Tuesday February 20, 2018 during the hours of 5-8pm. We plan on being offline for about one hour at some point during this window. Thank you for your patience as we work to improve our service.
by: Alex Roman in:    PI DevOps - System Status   
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8:15 AM PST: After an update on Friday evening, anyone using a different culture set with date formatting or number formatting were seeing their instance in USA format. The issue was fixed on 8:15am(PST) this morning. If you have any questions regarding this issue, contact us at support@projecti... (more)
by: Alex Roman in:    PI DevOps - System Status   
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8:25 AM PST: There was an anomaly with one our web servers from 7:25 AM PST until approximately 8:05 AM PST, causing intermittent errors We apologize for any inconvenience during this time. Everything is now functioning as usual. If you have any questions regarding this issue, contact us at... (more)
by: Alexa Ortega-Mendoza in:    PI DevOps - System Status   
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At approximately 3pm PST it was discovered that viewing the details page for a file item was causing an error. The issue was resolved within 30 minutes.
by: Richard Gold in:    PI DevOps - System Status   
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We are currently experiencing some errors when saving data to the system. Our engineers are aware of the problem and expect to have it resolved at 11:45 AM PST. Sorry for the inconvenience. UPDATE: The errors are now resolved.
by: Steve West in:    PI DevOps - System Status   
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11:14 AM PST: There is a bug in the project and task report, we will patch within 10 minutes. We apologize for any inconvenience during this time and appreciate your patience while we fix this. Update 11:32 AM PST: The issue has been fixed If you have any questions, contact us at su... (more)
by: Alexa Ortega-Mendoza in:    PI DevOps - System Status   
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We will be performing routine maintenance during the following time window: Tuesday, January 16, 6:00 PM - 8:00 PM PST. During this time frame, you may experience a brief interruption of service. It is anticipated that the interruption will be 10 minutes or less. Contact the Project Insight Su... (more)
by: Alexa Ortega-Mendoza in:    PI DevOps - System Status   
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At approximately 8:55a PST we discovered that one of the web servers in our farm was experiencing a problem. Only the portion of traffic to that server were affected. Services on the server were reset and all services were restored in a matter of minutes.
by: Richard Gold in:    PI DevOps - System Status   
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We have been experiencing email notification delays as well as errors in the web application this morning. We are working through the errors and will update this page as we correct them. All data is safe and it is safe to use the system, however customers are reporting errors on some pages that prev... (more)
by: Wes Kliewer in:    PI DevOps - System Status    Comments (2)
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We are planning routine maintenance on Saturday January 13, 2018 during the hours of 9-12. We plan on being offline for about an hour at some point during this window. Thank you for your patience as we work to improve our service.
by: Denise Rodriguez in:    PI DevOps - System Status   
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