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PI DevOps - System Status

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12:06 PM PST: In the last 15 minutes if you were connected to the one server that was experiencing connectivity issue you have have received a Project Insight error page. That server was taken offline so no users will get routed to that server. We apologize for any inconvenience during this time... (more)
by: Alex Roman in:    PI DevOps - System Status   
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We are detecting system latency which started around 2:25 PM Pacific time and are currently working to solve the problem. In order to solve the problem we are taking the system offline at about 2:35 PM Pacific Time. 2:45 PM Pacific we are back up online, but it may be slow for the next... (more)
by: Wes Kliewer in:    PI DevOps - System Status   
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7:58 AM PST: Earlier this morning there was a windows service error that was preventing users from getting alerts via email. The issue has since been fixed. We apologize for any inconvenience during this time. If you have any questions, contact us at support@projectinsight.com
by: Alexa Ortega-Mendoza in:    PI DevOps - System Status   
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2:44 PM PST: PI® was experiencing an issue with a delay in the notifications earlier today but the issue has been resolved now and you may now receive multiple emails at once in your inbox. This delay would have affected as well the Notifications tile and searching on new items created which also wo... (more)
by: Alex Roman in:    PI DevOps - System Status   
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10:47 AM PST: PI® was experiencing intermittent connectivity issues where your site may have been redirected to www.projectinsight.net, Development fixed the issue immediately and the issue has been resolved as of 10:49 AM PST. For up-to-the-minute system status, follow us on Twitter @ProjectIn... (more)
by: Alex Roman in:    PI DevOps - System Status   
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10:15 AM PST: PI® is currently experiencing intermittent connectivity issues as of 10:15 AM PST. 10:33 AM PST: The issue has been resolved. We apologize for any inconvenience during this time. Please contact support if your team is still experiencing issues. For up-to-the-minute system st... (more)
by: Alexa Ortega-Mendoza in:    PI DevOps - System Status   
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We are planning routine maintenance to apply a new build on Tuesday February 20, 2018 during the hours of 5-8pm. We plan on being offline for about one hour at some point during this window. Thank you for your patience as we work to improve our service.
by: Alex Roman in:    PI DevOps - System Status   
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8:15 AM PST: After an update on Friday evening, anyone using a different culture set with date formatting or number formatting were seeing their instance in USA format. The issue was fixed on 8:15am(PST) this morning. If you have any questions regarding this issue, contact us at support@projecti... (more)
by: Alex Roman in:    PI DevOps - System Status   
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8:25 AM PST: There was an anomaly with one our web servers from 7:25 AM PST until approximately 8:05 AM PST, causing intermittent errors We apologize for any inconvenience during this time. Everything is now functioning as usual. If you have any questions regarding this issue, contact us at... (more)
by: Alexa Ortega-Mendoza in:    PI DevOps - System Status   
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At approximately 3pm PST it was discovered that viewing the details page for a file item was causing an error. The issue was resolved within 30 minutes.
by: Richard Gold in:    PI DevOps - System Status   
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