Expert Issue Tracking

Easily view and track issues across all of your projects and tasks on desktop or mobile. Add comments, drop screenshots, import issues from email or messaging apps, and even let your clients collaborate on them all. Maximize visibility and prioritize resolution with quick and robust reporting features.

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Optimize Visibility

Track issues across all projects.

Consolidate issues across all projects on the issues homescreen
Tailor issue statuses, types, priorities, and fields to match your processes
Give project managers powerful dashboards to facilitate resolutions
Give clients ways to view issue status and create their own issues
Assign issues to a specific team member

ELIMINATE DOUBLE ENTRY

Log issues directly from email or messaging.

Turn an email about the problem into an issue in Project Insight
Add issues directly from Microsoft Teams or Slack
Automatically include attachments, screenshots, and other documentation without uploading and downloading

SPEED RESOLUTION

Collaborate on issues remotely.

Collaborate with your team using issue comments
Copy and paste helpful screenshots right into comments
Alert dispatchers of problems and attach documentation right from a field device