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Browser Cache Full Problems

A nearly full browser cache is known to cause numerous web application problems in Internet Explorer, Safari and Mozilla Firefox web browsers. Unfortunately, the browser neither automatically flushes its own cache, nor will it provide a warning that the cache is full or nearly full. Instead it may exhibit one or more of the following problems:

  1. Files won't open directly from the web into the proper desktop application. Instead, you may have to save the file to the local computer, and then open it as a local file from within the application.
  2. Scroll bars in list box selectors do not scroll.
  3. Project Insight clipboard items do not clear.
  4. The expand and collapse navigation (global left navigation) function will not work.

Internet Explorer cache is emptied using the drop down menu selections as follows:

Tools -> Internet Options -> Delete Files

Be sure to check the box to delete all offline content.

Safari cache is emptied using the drop-down menus selections as follows:

Safari -> Empty Cache

Mozilla Firefox cache is emptied using the drop-down menus selections as follows:

Tools -> Clear Private Data