"We have a unique situation," says Bridgeline Digital's Senior Vice President of Global Services and Delivery. "We've expanded over the years by purchasing companies across the country. As a result, we had a network of 10 different offices with 10 different ways of doing things."
- Rapidly growing business
- Using Microsoft Project and Excel for project management
- Failed high end project management implementation
- Needed a solution that would be adopted by all team members
- Required integration with MS Dynamics accounting and a home grown expense entry system
In the early days, Bridgeline Digital could operate using Microsoft Project and ad hoc spreadsheets. But as the company grew, it became apparent this system was inadequate. A project manager at one site had no visibility into project status at the other offices and no way of viewing resource allocation. When new projects were assigned, project managers had to telephone and email one another to determine resource availability. As a result, it wasn't uncommon to have under- and over-utilized resources and interrupted workflows, which bred inefficiency. It was apparent the company needed a project and resource management system to unify operations if it expected to continue growing.