As a start-up, INTER-OP had cobbled together a project management process for capturing time and tasking people to do certain things. Unfortunately, the different system parts didn't work particularly well together.
- Lacked a project management solution that offered the desired capabilities.
- Lacked the ability to accurately track project status.
- Required a system that would allow remote team members to input and update status.
"The system was a cumbersome, time-intensive process that made it difficult to get the information we needed to know, such as where we stood on our projects," reports the company the president. "What made it even more difficult was tracking progress with employees in remote locations. We needed to accurately track what they were doing regardless of where they were working." The company could live with these limitations when it was small, but as it grew, management quickly realized they needed a more effective project management solution. They contacted several companies offering project management solutions and scheduled demos. In some instances management was able to evaluate the software for a period of time. After careful consideration, they determined Irvine, California-based Project Insight offered the best fit for them.