Agile - Retrospectives and Nonviolent Communications (NVC)

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Audience

Agile practitioners, project manager, business or operational manager, software developer, software tester, member of a PMO, member of a governance panel, quality assurance team member, or anyone in the IT department

Description

Retrospectives serve as a practice of continual learning. People identify individual and team behaviors to improve by sharing what worked, did not work and what can be improved.

NVC is a powerful conflict resolution tool for effective communications and empathy with individuals or teams. Key NVC components include observations, feelings, needs and requests. The application of NVC during a retrospective session will help people communicate effectively with limited judgments and experience a breakthrough in continual learning. This webinar introduces the blend of two great techniques to develop teams to achieve greater productivity and collaboration.

Benefits

  • Learn the power of using retrospectives to continually learn
  • Demonstrate empathy through the practice of NVC
  • Use compassionate language to resolve conflict
  • Identify areas to build stronger and stable teams
  • Help teams learn how to self-organize and resolve conflicts


Online 11/10/2016
Denise Arterberry
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