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On Premise (Installed) Server Administration

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Overview Project Insight data is stored in the database configured for Project Insight during the installation process. Additionally, file uploads are contained in the Windows file system. A backup and restore strategy including both the database backup files and uploaded files will contain all ... (more)
in:    On Premise (Installed) Server Administration   
The following article is intended for On-Premise Project Insight Enterprise customers for updating their license key for additional users. This does not require any downtime for your Project Insight users. First option you can always schedule with a Project Insight support team on updating ... (more)
by: Alex Roman in:    On Premise (Installed) Server Administration   
Project Insight saves the original MS Project XML data when performing an import from MS Project so that it can merge missing data from that file into future Project Insight exported files. If this is not working as expected and causing MS Project export errors, it may be necessary to delete the... (more)
in:    On Premise (Installed) Server Administration   
Description: The following error message below is caused when a SQL Server database installation does not meet the configuration requirements for the collation settings as specified in the installation instructions. Steps To Reproduce: Search for any text string and the Event Viewer will... (more)
in:    On Premise (Installed) Server Administration   
In addition to your installed Project Insight production server, a test site may be set up for the purposes of development, testing and redundancy. Please note that test sites are not covered by your support agreement and are the full responsibility of your internal personnel for installation an... (more)
in:    On Premise (Installed) Server Administration   
This query would be used in a situation where auto-alerts had not been working and were about to be fixed. For example, if the Project Insight Windows Service had been stopped for a month you would want to run this query to purge the backlogged email alert triggers from sending outdated messages... (more)
in:    On Premise (Installed) Server Administration   
Comparing database and software versions is not normally necessary, but may be helpful for software development and data migration purposes. You can compare software and database versions as follows: Software version: \Inetpub\Project Insight\bin\ProjectInsight.WebApp.dll -> use the Ve... (more)
in:    On Premise (Installed) Server Administration   
The following Project Insight functions are directly dependent upon a successful SMTP connection in order to function. While they are not the only functions dependent on SMTP, they are the functions which may display an error in the Project Insight user interface immediately upon SMTP failure: ... (more)
in:    On Premise (Installed) Server Administration   
Symptom: System error email notifications are going to the wrong email address. How Do I change that? Resolution: Here is the default path on the server: Program Files\Metafuse\Project Insight\Windows Service\ProjectInsight.WindowsService.exe.config Open that file with note-pad an... (more)
in:    On Premise (Installed) Server Administration   
Symptoms All requirements for the server access and server installed components have been validated. The connection to the server fails from a Connector client which is known to be working properly. Solution File permissions within the Project Insight installation folder may not be set prop... (more)
in:    On Premise (Installed) Server Administration   
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