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Your SMTP server may require TLS encryption and on port 587 making it difficult to relay Project Insight email. Here is a great article to help configure email from IIS on your Project Insight server to your corporate SMTP server. http://intellitect.com/configuring-windows-smtp-server-on-windows-20... (more)
by: Wes Kliewer in:    On Premise (Installed) Server Administration   
All user inquiries should be routed through the SLA process of first contacting your organization’s designated support contacts. This can be done through the Project Insight interface, or through alternative means defined within your organization when the interface is unavailable (i.e. the Project I... (more)
by: Wes Kliewer in:    On Premise (Installed) Server Administration   
Note: This article applies to an older version of Windows Server which is not supported by version 12+ of Project Insight. It has been found to fix a problem using the older operating system with Project Insight v12 and is provided for informational purposes only. After applying ALL updates in a ... (more)
by: Wes Kliewer in:    On Premise (Installed) Server Administration   
To index new content in database fields for search results, the Project Insight application was changed to use the Project Insight Windows Service as of version 11.1.0.4. This service should always be installed on production servers, however, it has not been common in previous releases to run it... (more)
by: Wes Kliewer in:    On Premise (Installed) Server Administration   
Perform the following test after a new server installation to ensure that all of the critical functions of the application will run as expected for all users. Login and note that the very first user who logs in will see a lag during the login process. This is only the case for the first login after ... (more)
by: Wes Kliewer in:    On Premise (Installed) Server Administration   
When migrating Project Insight to a new server, it is important to note that the data is contained in two primary locations and formats. 1. The Project Insight database in Microsoft SQL Server. 2. The files users have uploaded, which have a default location as sub folders within the \Inetpub\Pro... (more)
in:    On Premise (Installed) Server Administration   
The following article is intended as a reference to a configuration requirement which has been discovered within a specific customer's environment. Instructions to resolve issues which may be the result of this configuration should always be verified by the vendor (Cisco) support team prior to imple... (more)
in:    On Premise (Installed) Server Administration   
The following document gives an example of a typical maintenance plan and schedule for the Project Insight database in simple on-premise environment. The document assumes that the reader is a qualified SQL Server database administrator who is familiar with SQL Server, SQL Server Agent and SQL Serv... (more)
by: Steve West in:    On Premise (Installed) Server Administration   
The steps to getting your on premise edition of Project Insight are simple. 1. The customer configures the server environment per the installed system requirements. 2. Metafuse tests and verifies the customer server configuration. 3. The installation of the Project Insight application is s... (more)
in:    On Premise (Installed) Server Administration   
IIS 7.5 (Windows 2008 R2) has enhanced security which may cause an error similar to the following if Project Insight application files have been copied into the application path through any means other than being written by the application installer. Exception Details: System.UnauthorizedAccessEx... (more)
in:    On Premise (Installed) Server Administration   
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