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Project managers, executive stakeholders, program managers, anyone with a PMP credential


Is conflict interfering with employee job satisfaction, slowing down production, and creating an unpleasant workplace environment? Are people arguing, having personality clashes, or are some employees just difficult to work with? Are conversations just not happening because people fear conflict?

Conflict is not and should not be considered a bad thing. Conflict can have a powerful positive or negative impact on a company’s productivity, profitability, and public image. In this session, we will discuss what steps to take to defuse conflict before it gets out of hand. We’ll also learn how to turn destructive conflict into constructive conflict in order to strengthen relationships and improve the working environment, team cohesiveness, productivity, and profitability.


  • Build trust and cooperation during conflict
  • Strengthen relationships rather than divide teams
  • Implement processes to communicate effectively
  • Transform destructive into constructive conflict

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