Project managers, executive stakeholders, program managers, anyone with a PMP credential


Scope issues are one of the top reasons for project failure. Root cause analyses point us to poor processes of documenting and managing requirements by business analysts and project managers. Learn what it takes to define requirements well and handle tough situations when deliverables are challenged late in the project. This is a panel discussion with individuals who have excelled in successfully managing customer expectations.


  • Learn how requirements are documented in different industries
  • Review experiences in managing changes to requirements during project execution
  • Identify strategies for having difficult conversations with customers

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