If your organization uses Zendesk, then integrating your help desk tickets with Project Insight comments, issues and tasks is as easy as opening a browser.
With the Zendesk integration, your team members can review Zendesk ticket comments from Project Insight issues and/or tasks.
Link a Zendesk ticket to a task or issue and users on both Zendesk and PI can view and post comments from either system.
90% of the project teams we talk to use Excel, MS Project desktop, white boards and sticky notes to manage projects. Now, there’s a better way! Centralize your projects to gain insight into your portfolio and resources.