Children's Hospital & Medical Center's IT department consists of some 60 IT personnel who are responsible for keeping the hospital's technology up to date, whether it's installing new equipment, updating software, or troubleshooting day-to-day questions from clinical and business colleagues. The team embraces the mission statement, “So that all children have a better chance to live."
- Lacked visibility to manage all IT projects throughout organization
- Lacked interactivity - IT staff had limited access to current project tasks and timelines
- No effective way to manage resource workloads for project planning