One Information Technology (IT) Project Office provides support for all 40 health system locations. Prior to implementing Project Insight, the IT Project Office relied on updating Excel spreadsheets. When the current IT manager was hired, he transferred all project information into one official database. However, the database was not web based and information was not available in real-time. The IT manager wanted to improve the process by providing the project team with the ability to balance their workloads and to view all project documents in one centralized project system. He was looking for a way to smoothly manage all strategic projects for the organization from an IT point of view.
- Lacked visibility to manage all strategic projects throughout the entire health system
- Required a central location to store project documents and other assets
- No effective way to manage resource workloads for historical and future planning
One of this customer's major strategic projects is the transferring of all patient information into electronic health records (EHR). The organization was in need of a sophisticated yet easy to use project management software. The search for such a system was narrowed down to five solutions. In the end, they chose Project Insight.