As ThedaCare grew and expanded, its original project tracking system became out of date. It offered limited capabilities, relying on email and a few programs and it saved everything to individuals' computers instead of to a centralized software program. As a result, there was no central repository that everyone could access. With no controls or templates, project managers were left to their own devices in managing their projects.
- Lacked controls and templates, forcing project managers to improvise project management
- Unable to capture all information in a central repository for accurate budgeting, forecasting and resource utilization
- Inability to communicate with the entire team
Consequently, project managers were unable to capture all the information in one place that would allow them to accurately budget projects, make informed forecasts and maximize resource utilization. "There were no checkpoints to make sure project managers performed tasks the same way," said ThedaCare's Marketing Communications Planner. "We tried to keep all tasks and communications within the project itself, but that was very difficult since we didn't have the capability of communicating with the entire team. In short, there was no consistent project management."