The director of the Project Management Office at this healthcare ANSI SDO has a different job than most PMO directors in other organizations. The organization is a professional association, so its 2,200 members are mostly IT professionals working in the healthcare industry. These professionals volunteer their time to develop standards, and specifications on some of hundreds of projects from locations around the country.
- No real project management system in place
- Unable to report on the status or progress of a project
- Inability to report on the aggregate of all projects
- Challenging to induce committee members to enter information on projects
- Difficult for geographically dispersed team members to report on projects.
Because of their distance from each other, the teams had a difficult time communicating and reporting on the status of projects to each other, and to the organization at large. A few years ago, the organization created a home-grown project tracking application, but it lacked robust reporting capabilities. The director of the PMO noted, "We could do basic search and find, but we couldn't report on the health of a project, whether it was on time or late."